
Agatha Christie's Inspiration
Reviewed by: Owen from London, GBR on Sep 4, 2007

Poor customer service
Unique location, good food and 1920s theme makes for a fun and enjoyable change from the norm. However, our bank holiday break was going extremely well until an innocent request to use the parking space allotted to our room (we did not bring a car) so that my (disabled) father could pick us up on the day of departure somehow (still not quite sure how) incurred the wrath of the hotel's owner. She subsequently dispatched a waiter to inform us (as we enjoyed some ****tails on the terrace pre-black tie dinner) that we were no longer welcome, must depart the island the moment after our checkout (11.30am) and certainly could not have lunch the next day as "they were suddenly fully booked". This most upsetting and surely unnecessary vindictive personal attack marred our otherwise relaxing 4 day stay. Quite how this extraordinary example of "customer service" sits with the £380 per night rate is quite beyond me. We will certainly not return.
Would you recommend this to a friend?
No
Why? / Why Not?
Poor customer service





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