Hanalei Bay Resort & Suites
Suite Romance For Lovers
Back to Hanalei Bay Resort & Suites
Wow, where to begin?
Reviewed by: A Yahoo! Contributor from on Oct 01 2007
This was our first time to kauai we fell in love!!! The only set it was not on the beach,however it was only a short ride down the hill. We loved it so much were on our way back next month.
Reviewed by: A Yahoo! Contributor from on Sep 26 2007
I wouldn't suggest anyone who wants to be near anything like water, shopping, food (their restaurant is awful, their chef just quit) condo was not clean, very worn, air conditioning didn't work in one of the bedrooms. No wait staff at the pool, so don't get thirsty while your swim. Staff for most part was polite, but not trained well, couldn't even print a boarding pass, had to go up to the front desk at 3am to print it off, too far from beach, had to wait for the shuttle to come pick us up, couldn't take cars near your lodging, no where near the beach. You have to take their shuttle to get to the beach, so it isn't convenient to take much more than a towel, and there are no beach chairs or aminities. It is right next to the Princeville Resort, but you are only allowed to buy drinks at their bar, not use their facilities. So there isn't much more than sand if you stay at Hanalea Bay area. Never been so disappointed in a facility and location in all the years we have traveled. It is totally misrepresented when one checks on their advertisements. Our neighbors went a week before us, and they said the same things we did, very disappointing!!!
Reviewed by: A Yahoo! Contributor from on Aug 06 2007
This is our second time at the Hanalei Bay Resort. Our first time 11 years ago was excellent as the resort was well cared for and in good condition. However, we've just returned from our second visit this June, which sadly, pales in comparison. The owners of this resort are sitting on property that is well located, the grounds are beautiful, and the setting is ideal. However, they have stopped investing any time or money on the rooms, restaurant, bar and service levels. I believe they put 100% of their efforts on the groundskeeping, which is great, but they need to spruce up the rooms, paint, clean and update the interiors. Our room was musty, dirty, and outdated.
Reviewed by: A Yahoo! Contributor from on Jul 08 2007
This place was a step out of the typical hotel and right in line with a tropical paradise hotel. The views were incredible and the beach was a very short walk down a path. Did I already mention the views!
Reviewed by: A Yahoo! Contributor from on Jun 11 2007
I don't want to recommend this resort to anyone....because I don't want anyone else to compromise my ability to get a reservation there. It is absolutely beautiful, quiet, old Hawaii at its best, and with excellent (though moderately expensive) food. A first class place--recommended for the sophisticated older set, not the rowdy, nor those requiring constant attention. There is no nightlife, no nightclubs, and you are going to have to go elsewhere for go carts, video games, and theaters. Don't go here, because I don't want to share it.....
Reviewed by: A Yahoo! Contributor from on Apr 13 2007
DO NOT STAY AT THIS HOTEL!!!
Reviewed by: A Yahoo! Contributor from on Mar 29 2007
We've been to Kauai several times, and the 2nd time we decided to stay here. Never stayed anywhere else since. There's nothing like the view of Bali Hai while drinking cocktails at Happy Talk lounge, or eating breakfast at Bali Hai restaurant. I'm partial to the North shore because it's so stunning, so this is the perfect location for me. It's very clean and there's always a perfect smell or site.
Reviewed by: A Yahoo! Contributor from on Feb 15 2007
We like the laid back atmosphere. Wonderful pool and great restaurant.
Reviewed by: A Yahoo! Contributor from on Feb 15 2007
We went to Kauai for a wedding in the North, and this place and Princeville seem to be the only two places you can find accommodations. The resort is a timeshare resort, which means the units are kept up by the individual owners. The unit we were in was a disgrace - old carpet and dingy paint, broken furniture, old bed and womens hygienic products in the cupboard. We complained to management that we wanted a new room but they kept saying the "manager wasn't in". After enough screaming, the manager finally showed himself but said they were booked solid and offered us a free round of drinks at the bar! The resort has incredible grounds with lush gardens, fountains, waterfalls etc, but the rooms and the management are pathetic. This was by far one of the worst experiences I have ever had at a resort, and I would highly recommend that you not stay here.
Reviewed by: A Yahoo! Contributor from on Feb 03 2007
Suite Romance For Lovers
Back to Hanalei Bay Resort & Suites
Wow, where to begin?
Reviewed by: A Yahoo! Contributor from on Oct 01 2007
This was our first time to kauai we fell in love!!! The only set it was not on the beach,however it was only a short ride down the hill. We loved it so much were on our way back next month.
Reviewed by: A Yahoo! Contributor from on Sep 26 2007
I wouldn't suggest anyone who wants to be near anything like water, shopping, food (their restaurant is awful, their chef just quit) condo was not clean, very worn, air conditioning didn't work in one of the bedrooms. No wait staff at the pool, so don't get thirsty while your swim. Staff for most part was polite, but not trained well, couldn't even print a boarding pass, had to go up to the front desk at 3am to print it off, too far from beach, had to wait for the shuttle to come pick us up, couldn't take cars near your lodging, no where near the beach. You have to take their shuttle to get to the beach, so it isn't convenient to take much more than a towel, and there are no beach chairs or aminities. It is right next to the Princeville Resort, but you are only allowed to buy drinks at their bar, not use their facilities. So there isn't much more than sand if you stay at Hanalea Bay area. Never been so disappointed in a facility and location in all the years we have traveled. It is totally misrepresented when one checks on their advertisements. Our neighbors went a week before us, and they said the same things we did, very disappointing!!!
Reviewed by: A Yahoo! Contributor from on Aug 06 2007
This is our second time at the Hanalei Bay Resort. Our first time 11 years ago was excellent as the resort was well cared for and in good condition. However, we've just returned from our second visit this June, which sadly, pales in comparison. The owners of this resort are sitting on property that is well located, the grounds are beautiful, and the setting is ideal. However, they have stopped investing any time or money on the rooms, restaurant, bar and service levels. I believe they put 100% of their efforts on the groundskeeping, which is great, but they need to spruce up the rooms, paint, clean and update the interiors. Our room was musty, dirty, and outdated.
Reviewed by: A Yahoo! Contributor from on Jul 08 2007
This place was a step out of the typical hotel and right in line with a tropical paradise hotel. The views were incredible and the beach was a very short walk down a path. Did I already mention the views!
Reviewed by: A Yahoo! Contributor from on Jun 11 2007
I don't want to recommend this resort to anyone....because I don't want anyone else to compromise my ability to get a reservation there. It is absolutely beautiful, quiet, old Hawaii at its best, and with excellent (though moderately expensive) food. A first class place--recommended for the sophisticated older set, not the rowdy, nor those requiring constant attention. There is no nightlife, no nightclubs, and you are going to have to go elsewhere for go carts, video games, and theaters. Don't go here, because I don't want to share it.....
Reviewed by: A Yahoo! Contributor from on Apr 13 2007
DO NOT STAY AT THIS HOTEL!!!
Reviewed by: A Yahoo! Contributor from on Mar 29 2007
We've been to Kauai several times, and the 2nd time we decided to stay here. Never stayed anywhere else since. There's nothing like the view of Bali Hai while drinking cocktails at Happy Talk lounge, or eating breakfast at Bali Hai restaurant. I'm partial to the North shore because it's so stunning, so this is the perfect location for me. It's very clean and there's always a perfect smell or site.
Reviewed by: A Yahoo! Contributor from on Feb 15 2007
We like the laid back atmosphere. Wonderful pool and great restaurant.
Reviewed by: A Yahoo! Contributor from on Feb 15 2007
We went to Kauai for a wedding in the North, and this place and Princeville seem to be the only two places you can find accommodations. The resort is a timeshare resort, which means the units are kept up by the individual owners. The unit we were in was a disgrace - old carpet and dingy paint, broken furniture, old bed and womens hygienic products in the cupboard. We complained to management that we wanted a new room but they kept saying the "manager wasn't in". After enough screaming, the manager finally showed himself but said they were booked solid and offered us a free round of drinks at the bar! The resort has incredible grounds with lush gardens, fountains, waterfalls etc, but the rooms and the management are pathetic. This was by far one of the worst experiences I have ever had at a resort, and I would highly recommend that you not stay here.
Reviewed by: A Yahoo! Contributor from on Feb 03 2007
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