Back to Rundlestone Lodge What a bad customer attitude! The hotel was a bit "old fashioned" but the main point is that the people at the reception desk was totally interested in our comfort and did not want to take into consideration our problems. And what a disappointment: the first dinner was included in the package but we had to pay it because we gave the voucher only at the end of the stay... So we paid twice and no argument was possible... What a shame.
Reviewed by: A Yahoo! Contributor from on Aug 21 2008 Will stay here again! My Fiancee and I stayed at this hotel for a couple nights when we went to banff in Nov of 2007. We did lots of research on the internet before we decided to stay there, and we weren't disappointed. We chose just a standard room with a king sized bed and a balcony, and needless to say, it was good value for the money. We found the room very spacious, and the underground parking was lovely for that time of year. The couple that we went with required a room with a fridge, and the staff was able to accomodate this (as well as they found two rooms that were close together.) The staff was very nice to us, and went out of their way to help us find good hiking trails in the area. The womens locker room was very clean and the pool looked well kept as did the hot tub.
Reviewed by: A Yahoo! Contributor from on Apr 11 2008 surprise I have stayed for about 1 week.
Reviewed by: A Yahoo! Contributor from on Sep 25 2007 Labor Day Weekend The hotels website over-hypes what you actually see when you arrive. The rooms were VERY SMALL and the lobby was uninviting. We booked for 4 nights and they stuck us in the front of the hotel right where the cars pulled into the driveway. Absolutely no privacy.
Reviewed by: A Yahoo! Contributor from on Sep 11 2007 Loved the Room! My boyfriend and I Spent one night in Banff for a romantic getaway and we did alot of research about what kind of room we wanted and decided on the Rundlestone Lodge. We chose the king loft, which included a LARGE 2 person Jacuzzi tub, kitchenette and cozy fireplace. The room was spotless and very cozy. Our stay was romantic and the only real complaint we had was that a continental breakfast was not included with the rental of the room(which was $165+taxes per night) so we ended up paying $9 for a continental breakfast. The breakfast wasnt a huge complaint at all, just something that we thought would have/should have been included in the price.
Reviewed by: A Yahoo! Contributor from on Jan 05 2007 Extremely Disappointed There seemed to be alot of 'hype' placed on their website with regards to the Rundlestone.
Reviewed by: A Yahoo! Contributor from on Aug 11 2006 a must stay this hotel is changed to a new owner in June 2006. The new owner really works hard to make it a must-stay place. It is about 1 mile to downtown Banff, which is actually a good thing that it is very quiet yet convenient if you want to have a walk or shopping in the town. The loft style room is pretty cool with nice view balcony and even a in-door fireplace. The facilities are also good. The whole building is air-conditioned.
Reviewed by: A Yahoo! Contributor from on Aug 03 2006 Average Stayed for four nights sept 2005.
Reviewed by: A Yahoo! Contributor from on Oct 14 2005