Commonwealth Park Suites
Overlooking the Capitol
Back to Commonwealth Park Suites
The hotel is fine as long as you don't need parking. There is a tall caucasian valet that parks the cars like he is on the Indy 500. I saw him speed off turn the corner like he was moving into first position, then when he got to the garage on the corner, I thought he would go airborne because of how fast he went up the ramp. I thanked my lucky stars I arrived by shuttle.
Reviewed by: A Yahoo! Contributor from on May 30 2009
My fiance and I booked a suite online and confirmed it with a credit card. Upon arrival we were told that the hotel gave away our suite and re-booked us at the nearby Doubletree hotel and would be picking up the cost of our stay. Our accomodations at the Doubletree was a double bed smoking room, not at all comparable to the suite we had secured through credit card confirmation at the Commonwealth Park Suite Hotel.Once we got home we were greeted with a bill for the entire amount of the cost of the Suite which was arbitrarily given away at the Commonwealth without any notice or consent. When Kathy inquired with the management she was basically told 'too bad, next time don't book online'. That's a paraphrase but the message was clear. They took our money for services they decided not to provide. Shame on them and the blemish they leave on professioanlism and Southern Hospitality
Reviewed by: A Yahoo! Contributor from on Apr 09 2008
My wife and I stayed at the CPSH for 2 nights this month (Dec. 2007). Cons: the heater in our bedroom didn't work, and the hallway (9th floor) seemed a bit funky. Pros: the staff immediately shifted us to an even bigger suite next door to the one with the nonfunctioning heater. The new room had an immense bedroom and living room, spacious and well-appointed bathroom, and superb view of the State Capitol across the street. The staff were uniformally alert and helpful, the suite clean and well appointed, the hotel location outstanding, and the price per night ($135) at least $100 less than the other hotels I'd checked (Marriot, Jefferson). Plus I just plain like older hotels if brought up to date, as in this instance.
Reviewed by: A Yahoo! Contributor from on Dec 19 2007
We spent most of our vacation in the hotel because of extreme heat. the room was great. the beds were comfortable. the pillows were the best. i loved the air conditioning.
Reviewed by: A Yahoo! Contributor from on Aug 21 2007
I liked: the large rooms, and the downtown location.
Reviewed by: A Yahoo! Contributor from on Jun 13 2007
My stay in the Commonwealth Park Suites was a comfortable one, but not spectacular. Since I'm usually in mediocre hotels and motels when travelling, it seemed the pinacle of luxury at first, but beneath the appearance it was only okey.
Reviewed by: Thomas W from on Jun 12 2007
Pros: The location of this hotel is fantastic. It's within walking distance of the capital building, charming, hip Cary street, and and the canal walk. The view from our eighth-floor room was a beautiful surprise - right accross from the lovely state building and its park-like grounds. The roominess of the large, old suite rooms was a treat, and they were very functional, clean, free from odors, and looked freshly painted. The staff was always very friendly and helpful, quick to answer questions and offer suggestions.
Reviewed by: A Yahoo! Contributor from on May 14 2007
The hotel has charm and is located near the heart of downtown, but the poor service and dirty room will cause us to stay at a more professionally operated hotel property the next time my firm is doing busines in Richmond. Without getting into too much detail...bugs in room, hair found in bed, hvac broken and the restaurant had only one employee working the kitchen and floor during breakfast(the server/cook was great and tried to serve all in the dining room to the best of his ability!)Overall, there are better places to stay in Richmond for the $.
Reviewed by: A Yahoo! Contributor from on Apr 16 2007
This hotel seemed great when we first arrived. The room was spacious enough for our family with young children and all was well. However, after a closer inspection, and a few days' stay, we changed our minds. The desk help was unhelpful to the point of not caring about customers' needs or requests. On one occasion we stood out in the cold, waiting for the valet, only to find that he was inside and the desk clerk had not asked him to retrieve our car as requested. On the subject of the valet parking, there is NO parking on the street or elsewhere, but you are never informed that there is a $12.00 daily fee for this service (until you check out). Our room was not particularly sparkling, but seemed clean enough on arrival. After three nights, the linens had never been changed, the toiletries never replenished, and I actually watched the housekeeper "clean" our drinking glasses with a rag that she had been using for dusting. We bought plastic cups. One morning, we asked for a wake-up call that never came. Fortunately, we had also set the alarm clock. The locaton of the CPS is great--downtown and close to many things. The potential is also great. There have obviously been some nice improvements to a neat old hotel. The sad thing is that the customer service is so lacking and the housekeeping so pathetic that it ruins what could be a very good experience.
Reviewed by: A Yahoo! Contributor from on Nov 07 2006
We stayed their the first week of June with three small children. It was wonderful. We got a suite with a one bedroom attached. The gretest part was not the huge living room where we could hang out. It was the fact the bathroom for the suite was in the hallway so people could get to it without walking through your bedroom. I would highly recomend this hotel.
Reviewed by: Melissa from on Jun 13 2006
Overlooking the Capitol
Back to Commonwealth Park Suites
The hotel is fine as long as you don't need parking. There is a tall caucasian valet that parks the cars like he is on the Indy 500. I saw him speed off turn the corner like he was moving into first position, then when he got to the garage on the corner, I thought he would go airborne because of how fast he went up the ramp. I thanked my lucky stars I arrived by shuttle.
Reviewed by: A Yahoo! Contributor from on May 30 2009
My fiance and I booked a suite online and confirmed it with a credit card. Upon arrival we were told that the hotel gave away our suite and re-booked us at the nearby Doubletree hotel and would be picking up the cost of our stay. Our accomodations at the Doubletree was a double bed smoking room, not at all comparable to the suite we had secured through credit card confirmation at the Commonwealth Park Suite Hotel.Once we got home we were greeted with a bill for the entire amount of the cost of the Suite which was arbitrarily given away at the Commonwealth without any notice or consent. When Kathy inquired with the management she was basically told 'too bad, next time don't book online'. That's a paraphrase but the message was clear. They took our money for services they decided not to provide. Shame on them and the blemish they leave on professioanlism and Southern Hospitality
Reviewed by: A Yahoo! Contributor from on Apr 09 2008
My wife and I stayed at the CPSH for 2 nights this month (Dec. 2007). Cons: the heater in our bedroom didn't work, and the hallway (9th floor) seemed a bit funky. Pros: the staff immediately shifted us to an even bigger suite next door to the one with the nonfunctioning heater. The new room had an immense bedroom and living room, spacious and well-appointed bathroom, and superb view of the State Capitol across the street. The staff were uniformally alert and helpful, the suite clean and well appointed, the hotel location outstanding, and the price per night ($135) at least $100 less than the other hotels I'd checked (Marriot, Jefferson). Plus I just plain like older hotels if brought up to date, as in this instance.
Reviewed by: A Yahoo! Contributor from on Dec 19 2007
We spent most of our vacation in the hotel because of extreme heat. the room was great. the beds were comfortable. the pillows were the best. i loved the air conditioning.
Reviewed by: A Yahoo! Contributor from on Aug 21 2007
I liked: the large rooms, and the downtown location.
Reviewed by: A Yahoo! Contributor from on Jun 13 2007
My stay in the Commonwealth Park Suites was a comfortable one, but not spectacular. Since I'm usually in mediocre hotels and motels when travelling, it seemed the pinacle of luxury at first, but beneath the appearance it was only okey.
Reviewed by: Thomas W from on Jun 12 2007
Pros: The location of this hotel is fantastic. It's within walking distance of the capital building, charming, hip Cary street, and and the canal walk. The view from our eighth-floor room was a beautiful surprise - right accross from the lovely state building and its park-like grounds. The roominess of the large, old suite rooms was a treat, and they were very functional, clean, free from odors, and looked freshly painted. The staff was always very friendly and helpful, quick to answer questions and offer suggestions.
Reviewed by: A Yahoo! Contributor from on May 14 2007
The hotel has charm and is located near the heart of downtown, but the poor service and dirty room will cause us to stay at a more professionally operated hotel property the next time my firm is doing busines in Richmond. Without getting into too much detail...bugs in room, hair found in bed, hvac broken and the restaurant had only one employee working the kitchen and floor during breakfast(the server/cook was great and tried to serve all in the dining room to the best of his ability!)Overall, there are better places to stay in Richmond for the $.
Reviewed by: A Yahoo! Contributor from on Apr 16 2007
This hotel seemed great when we first arrived. The room was spacious enough for our family with young children and all was well. However, after a closer inspection, and a few days' stay, we changed our minds. The desk help was unhelpful to the point of not caring about customers' needs or requests. On one occasion we stood out in the cold, waiting for the valet, only to find that he was inside and the desk clerk had not asked him to retrieve our car as requested. On the subject of the valet parking, there is NO parking on the street or elsewhere, but you are never informed that there is a $12.00 daily fee for this service (until you check out). Our room was not particularly sparkling, but seemed clean enough on arrival. After three nights, the linens had never been changed, the toiletries never replenished, and I actually watched the housekeeper "clean" our drinking glasses with a rag that she had been using for dusting. We bought plastic cups. One morning, we asked for a wake-up call that never came. Fortunately, we had also set the alarm clock. The locaton of the CPS is great--downtown and close to many things. The potential is also great. There have obviously been some nice improvements to a neat old hotel. The sad thing is that the customer service is so lacking and the housekeeping so pathetic that it ruins what could be a very good experience.
Reviewed by: A Yahoo! Contributor from on Nov 07 2006
We stayed their the first week of June with three small children. It was wonderful. We got a suite with a one bedroom attached. The gretest part was not the huge living room where we could hang out. It was the fact the bathroom for the suite was in the hallway so people could get to it without walking through your bedroom. I would highly recomend this hotel.
Reviewed by: Melissa from on Jun 13 2006
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