Wynn Las Vegas

The Last Word In Luxury

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Garth Brooks show
We booked Garth Brook tickets on first day they were available. The headaches we went through were unbelievable. You would swear this organization had never sold tickets to shows before. There were numerous phone calls, emails, more calls, more emails. We cannot pick up our tickets until 1200 on day of concert, us and 1500+ others. How ridiculous is that! We do want to do something else besides waiting in line to pick up tickets we have paid for almost 2 months ago. You need to refine your procedures and think of your patrons!!!

Reviewed by: A Yahoo! Contributor from on Dec 08 2009

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Our Vegas Home!
Just got back last night, and compared to all the other hotel experiences, the Wynn/Encore "WIN" by far. I had read previous reviews regarding checkin/ice/and noise, but everything was perfect. We were checked in to our tower suite immedietly, accomdated for everything we asked for, all of the staff was so friendly & courteous! Valet was very quick. The room spoke for itself and this hotel is CLEAN! everywhere, and when you walk into the hotel you do not smell smoke or even within in the casino area itself unless you are seated next to a smoker. The dealers were also very friendly and funny, did encounter one dealer that was quiet,lame, and boring. The show La Reve was wonderful. Simply put, this will be the only hotel we will stay at from here on out! The decor is amazing and the different views. It was certainly worth the money and I will only recommend this hotel to others.

Reviewed by: s m from on Dec 07 2009

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Beware of the cockroaches-we will not return!
I took my wife away to Vegas and stayed at the Wynn for our 15th wedding anniversary, on the request of my booking agent.

Reviewed by: David from on Dec 07 2009

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JUST ONCE
I grew up in Vegas, unfortunately!

Reviewed by: David from on Dec 07 2009

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Superbowl weekend great service, perfect dinner
I stayed at the Wynn for the 2009 Superbowl and I got a great deal on my room Via Yahoo Travel. The room for two nights was $200.00 total with a $100.00 credit in any of the restaurants. I have taken more than 20 trips to Las Vegas and I have stayed in almost all of the hotels on the strip, and the Wynn is now my hotel of choice.

Reviewed by: CHRIS from on Dec 07 2009

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Cannot wait not to go there again
We stayed at the Wynn for our honeymoon and it is over rated. We had to pay out way too much money for the room for 3 days. It was not ready when we got there. They got a little huffy when we took things from the frig and such. I figured if we paid that much for a room then we should beable to enjoy ourselves. We would have liked to play some golf but they charge the people who stay there way too much to play a round. No wonder no one was on it when we went to see the course. I must say the buffet in the Wynn was fantastic We got a couple of free buffets and used them for breakfast, we wondered what the dinner was like. We had fun gambling won some then lost it again, but that is what is all about. And watching the big spenders lose alot but keep on playing. We didn't go there to win we went there to have fun and have a nice honeymoon. Unless we could go there and not have to pay so much for the room then we more than likely will not stay there again. Didn't get to see any shows while there. Did not realize that there was a mall just down the street til the last day we were there.

Reviewed by: Sarah A from on Dec 07 2009

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"the only thing we guarentee is a bed to sleep in"
First things First the hotel is beautiful, and the SW Steakhouse was amazing both in surrounding and the food served. Now that being said, the customer service at the Wynn was HORRIBLE. We went to vegas over the weekend to celebrate my 21st birthday.My parents were staying in another room and the connecting rooms that we had requested were not availible, What Ever. Got to the room, cleaned up and went to dinner then went out. The next morning i found that the TV DIDNT WORK, extremely inconveniant. So i walked down stairs back to the registration desk and i told the lady. Instead of appologizing for the inconvience she told me "THE ONLY THING WE GUARANTEE IS A BED TO SLEEP IN". I responded i didnt relize i was staying in a hostel. If your looking to stay at the Wynn and you enjoy a certain level of CUSTOMER SERVICE you will not find it here, restruants excluded. Finally after being out all day our second day we get back to the room after dinner around 9PM and THE MAIDS WERE JUST GETTING TO OUR ROOM (Made sure to take down Privacy sign). If you want to feel taken care of while in Vegas DO NOT STAY AT THE WYNN

Reviewed by: Ali88 from on Nov 18 2009

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you get what you pay for "NOT"
There are certain things in life for which "you get what you pay for." In my opinion, Encore in Las Vegas definitely falls into that category “NOT”. For starters, it's billed as a 5 star resort. As such, I had some expectations on the service that I receive. My two stays were less than stellar.

Reviewed by: Leaving from on Nov 13 2009

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Top of the Line!
Las Vegas at its best. Breathtaking appearance with a professional level of service to match. Wonderful assortment of 5 star dining and lobster mac and cheese room service! Going back next week and can't wait to play the redesigned Desert Inn golf course : )

Reviewed by: Rick Johnson from on Nov 06 2009

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Love this hotel everytime
This hotel is awesome! The staff is great. The food is unreal. Love the show Le Reve amazing, Went right around the corner and took pole dance lessons with my friends also what a great ladies weekend!

Reviewed by: Katie from on Oct 13 2009
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