Queen & Crescent Hotel
Luxury Hotel At Its Finest
Back to Queen & Crescent Hotel
I booked and paid for a room for 2 nights on priceline. When I checked in I was informed that I had to pay an additional $15.90. If the fee is mandatory, why don't they just include it in the room rate? Well, I know the answer. It's so they can advertise a lower rate on the internet but when you check in you get blind sided by an additional fee. I got scammed by The Queen and Crescent and Priceline. Be sure to read all the fine print.
Reviewed by: A Yahoo! Contributor from on Oct 16 2009
The worst hotel, bar none, I have ever stayed in. Filthy, the internet doesn't work properly, the phones are a disaster... I can't say enough bad things about it.
Reviewed by: A Yahoo! Contributor from on Aug 05 2009
I liked the location of the hotel! It was pretty quiet, even at night on the weekend! For the price you get, its a pretty decent hotel. I was there for 4 nights and I really do not have anything bad to say... minus house keeping coming late in the afternoon. I am used to them coming before noon. Also parking in downtown New Orleans is going to cost you. I paid $15 a night in the parking lot next to the hotel, but the actual hotel charges $30/night!
Reviewed by: A Yahoo! Contributor from on Jul 21 2009
We were happy to have a featherbed on our rather smallish bed. It slipped down overnight & when we were trying to straighten it out on the bed the sheet came off & we found a MASSIVE blood stain!
Reviewed by: K from on May 24 2009
Can you say FALSE ADVERTISEMENT. Their website shows pictures of a bar full of friends having drinks and a good time - well they must have drank everything, because when we got there to meet our friends, the bar was empty, like closed, - no glasses, no beer, no wine, nothing. There was a dirty rag laying on the counter of the bar and a empty coffee pot. The only people in the bar area were the unfortunate people trying to check in. The staff must hate their jobs - checkin was a nightmare, rooms were not as promised with double beds the wait was extemely long. The desk staff seemed to rather talk to one another than work on the problems the guest had, took 30 minutes to get from floor 9 to the lobby on the elevator - not good when you don't like elevators to start with. We had to carry all the luggage down by hand because there wasn't carts. Water run in our bathroom all night. The cleaning people were vacuuming outside our door before 8 a.m.-hitting the door in an effort to get us out??? The only good thing about this hotel was the valet attendant and the bell man that helped us when we arrived. They were sweet and helpful and should go to work at a hotel that deserves them, not this one.
Reviewed by: Tammy from on Apr 08 2009
The hotel is a dump. No working telephone. Dirty , spots on towels when we could get them. False ad on internet. Not worth the money spent. Cust ser bad.
Reviewed by: A Yahoo! Contributor from on Apr 02 2009
From the moment we checked in to three days after returning and having to dispute charges with our credit card company, this hotel gave us nothing but trouble. This hotel contains hidden fees for parking and internet, neither of which functioned during our visit. In our four days there, the wireless never functioned on the 9th through 12th floors. Upon complaining, we were told the fee would be refunded. Having returned, not only is the charge still there, we were assessed an extra day's worth, plus an extra mysterious $100 charge we were never even told about.
Reviewed by: Robin from on Mar 21 2009
The front desk thought their daydreams were more important than serving the patrons. They were not only short and curt, but were unapologetic about the extremely long wait to be checked in. The bell hops were the only nice part of the whole hotel. I would rather stay out of town and commute into the city than stay at this hotel again. Worst hotel I have ever stayed in. What hotel vacuums at eight in the morning?
Reviewed by: A Yahoo! Contributor from on Mar 21 2009
I liked the location only. The whole hotel was a dump. Cust. Ser. was very bad. False advertisement I did not get the room I asked for I was given a full instead of a queen room. Room and bath was not clean towels had spots on them toliet had brown ring in it and shower/tub was nasty. Two peep holes in ceiling. I ask who owns the place and they would not give info.
Reviewed by: A Yahoo! Contributor from on Mar 19 2009
It took way to long to check-in and the service was terrible! We paid for a king size bed and the bed in our room was more like a full sized bed. The website said that they had a lounge and the pictures showed a bar, but when we arrived there was nothing in the lounge but an empty bar. The manager was clueless and had no idea what ammenities were. We checked out about 20 minutes after we checked in!
Reviewed by: A Yahoo! Contributor from on Feb 17 2009
Luxury Hotel At Its Finest
Back to Queen & Crescent Hotel
I booked and paid for a room for 2 nights on priceline. When I checked in I was informed that I had to pay an additional $15.90. If the fee is mandatory, why don't they just include it in the room rate? Well, I know the answer. It's so they can advertise a lower rate on the internet but when you check in you get blind sided by an additional fee. I got scammed by The Queen and Crescent and Priceline. Be sure to read all the fine print.
Reviewed by: A Yahoo! Contributor from on Oct 16 2009
The worst hotel, bar none, I have ever stayed in. Filthy, the internet doesn't work properly, the phones are a disaster... I can't say enough bad things about it.
Reviewed by: A Yahoo! Contributor from on Aug 05 2009
I liked the location of the hotel! It was pretty quiet, even at night on the weekend! For the price you get, its a pretty decent hotel. I was there for 4 nights and I really do not have anything bad to say... minus house keeping coming late in the afternoon. I am used to them coming before noon. Also parking in downtown New Orleans is going to cost you. I paid $15 a night in the parking lot next to the hotel, but the actual hotel charges $30/night!
Reviewed by: A Yahoo! Contributor from on Jul 21 2009
We were happy to have a featherbed on our rather smallish bed. It slipped down overnight & when we were trying to straighten it out on the bed the sheet came off & we found a MASSIVE blood stain!
Reviewed by: K from on May 24 2009
Can you say FALSE ADVERTISEMENT. Their website shows pictures of a bar full of friends having drinks and a good time - well they must have drank everything, because when we got there to meet our friends, the bar was empty, like closed, - no glasses, no beer, no wine, nothing. There was a dirty rag laying on the counter of the bar and a empty coffee pot. The only people in the bar area were the unfortunate people trying to check in. The staff must hate their jobs - checkin was a nightmare, rooms were not as promised with double beds the wait was extemely long. The desk staff seemed to rather talk to one another than work on the problems the guest had, took 30 minutes to get from floor 9 to the lobby on the elevator - not good when you don't like elevators to start with. We had to carry all the luggage down by hand because there wasn't carts. Water run in our bathroom all night. The cleaning people were vacuuming outside our door before 8 a.m.-hitting the door in an effort to get us out??? The only good thing about this hotel was the valet attendant and the bell man that helped us when we arrived. They were sweet and helpful and should go to work at a hotel that deserves them, not this one.
Reviewed by: Tammy from on Apr 08 2009
The hotel is a dump. No working telephone. Dirty , spots on towels when we could get them. False ad on internet. Not worth the money spent. Cust ser bad.
Reviewed by: A Yahoo! Contributor from on Apr 02 2009
From the moment we checked in to three days after returning and having to dispute charges with our credit card company, this hotel gave us nothing but trouble. This hotel contains hidden fees for parking and internet, neither of which functioned during our visit. In our four days there, the wireless never functioned on the 9th through 12th floors. Upon complaining, we were told the fee would be refunded. Having returned, not only is the charge still there, we were assessed an extra day's worth, plus an extra mysterious $100 charge we were never even told about.
Reviewed by: Robin from on Mar 21 2009
The front desk thought their daydreams were more important than serving the patrons. They were not only short and curt, but were unapologetic about the extremely long wait to be checked in. The bell hops were the only nice part of the whole hotel. I would rather stay out of town and commute into the city than stay at this hotel again. Worst hotel I have ever stayed in. What hotel vacuums at eight in the morning?
Reviewed by: A Yahoo! Contributor from on Mar 21 2009
I liked the location only. The whole hotel was a dump. Cust. Ser. was very bad. False advertisement I did not get the room I asked for I was given a full instead of a queen room. Room and bath was not clean towels had spots on them toliet had brown ring in it and shower/tub was nasty. Two peep holes in ceiling. I ask who owns the place and they would not give info.
Reviewed by: A Yahoo! Contributor from on Mar 19 2009
It took way to long to check-in and the service was terrible! We paid for a king size bed and the bed in our room was more like a full sized bed. The website said that they had a lounge and the pictures showed a bar, but when we arrived there was nothing in the lounge but an empty bar. The manager was clueless and had no idea what ammenities were. We checked out about 20 minutes after we checked in!
Reviewed by: A Yahoo! Contributor from on Feb 17 2009
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