Back to Hilton Hawaiian Village Hotel The BEST Vacation EVER!!!!!! What a beautiful place. We were in three towers Kalia, Lagoon and the Waikikian...all just wonderful. The Rooms were spacious and views were breathtaking. Save soooo much money cooking breakfast and light lunches and eating on the balcony's...nothing like it. Could have stayed out there all day and night. Lagoon balcony faced the LUAU gardens and Friday night fireworks. Weather was cooperative. Family enjoyed the new water slides and the lagoon beach area. All Staff very courteous and helpful. Rooms were not cool enough but they adjusted the temperature and all was good. Plan another trip this December ....cant wait...
Reviewed by: ChrisA from on Oct 09 2009 Amazing! What can I say I loved almost everything about this hotel we got excellent service in all areas and the actual layout of the hotel is amazing. The gardens were fantastic, the access to the beach was easy and the whole ambience was completety what you expect of an Hawaiian dream holiday.
Reviewed by: sue from on Sep 27 2009 Not what it used to be As a previous reviewer mentioned, this used to be a much nicer hotel, in terms of service and cleanliness. Most of the staff were lacking any 'Aloha spirit', if not downright miserable, and getting any sort of decent 'perks' from our Diamond Hilton Honors membership was not possible (OK, boiled eggs and fruit for breakfast, wow). Although the carpet seemed new, our room in the Ali'i tower had dirty walls/doors, along with mold and rust on the shower ceiling. What really bugged me is that they charge $3.95 / day for the use of the room safe! (to encourage theft perhaps -- we didn't use it). On the good side, the grounds are still beautiful and the location is good, if you must stay in Waikiki (Maui no ka oi!).
Reviewed by: Bev from on Aug 12 2009 the best hilton ever.... we stayed in waikiki for 9days.It was a very nice experience.hilton grand
Reviewed by: bipas from on Aug 02 2009 Big changes in service in 2009!!! Our family stayed at this hotel in October 2007 and had a great experience. This experience influenced our choice of hotels for our July 2009 Hawaii trip.
Reviewed by: Dave from on Jul 21 2009 WASTE OF TIME AND MONEY As Parker stated before me, this place is WAY over rated. The rooms are lazily cleaned and run down. The restaurants are nothing better than what you can get from IHOP right across the street. And the employees dont really give a rats a** if youre there or not. Very few employees use the word thank you, or "how can I help you?" or rarely seem happy to have you as a guest. We asked several different employees different questions about what to do on Oahu, good local restaurants to try, best touristy things to do, 99% of them answered a simple "I dont know." They dont want you to leave the property, so all they know is the shops there on the grounds, which are extremely over priced. I think the nicest person we met there was Andrew who works at the pearl shop. We chose several pearls and he helped us and was very kind. He was not, however, an employee of the Hilton. I dont remember the name of the shop he works at. But at all the other shops we visited, once the employees realized that you were just looking, or didnt intend to spend any money, they were all very rude. The "lagoon" has fake sand that feels like some kind of construction material. Huge disappointment. The beaches were too rocky to really enjoy. My niece fell and cut her knees on the rocks because you just cant take a step without stepping on one. The overall city itself looks run down. They need to raise their city and state taxes there and spend it on renovating the city. I couldnt give any less than one star, but if I could, I would give it NO stars.
Reviewed by: A Yahoo! Contributor from on Jul 14 2009 Disgrace to the Hilton Family of Hotels Over-rated, extremely over-priced, noisy, over-crowded, tourst trap of the worst proportions! The restaurants are third rate, and shamelessly overpriced. Three days here, and we only want to leave. The food is not just over-priced totally out of reason, it is slop. The "sushi" restaurant here, served us pork belly, which was nothing but a greasy piece of fat only, a small plate of mangy sushi, and two "crab cakes," which can out of a can, for $90. What was supposed to be $40 room service, became almost $90 with all HHV's add ons.To sit on the beach, you must rent a lounge chair for $15 a chair. HHV touts itself as a family resort, however it is nothing more than a shameless soaking of unwary tourists by the Hilton chain. Avoid at all costs!
Reviewed by: Parker from on Jul 04 2009 Family Oriented and Best Beach As a previous visitor of Oahu, I have to say HHV has the best beach out of all the hotels on "beach row". It has the most beach space and softer sand. A bit rocky but not as rocky as the rest of the beach going towards Diamondhead.
Reviewed by: DrYoung from on Jun 23 2009 Absolutely Perfect! My husband and I took the first vacation of our married life and spent a week on Oahu. We had a wonderful stay at the HHV. Our room was large and comfortable, the grounds were beautiful, and the staff was helpful. Almost anything you need, you can get there on the property. ( Including car rental, which we took advantage of when we drove to the North Shore for a shark dive one day - highly recommend as well! ) The restaurants are good, the prices are comparable to that which you find elsewhere on the island. It's location is top notch, and it has quite possibly the BEST stretch of beach on Waikiki. When we checked in, our oceanfront room had been reserved, but they had us in a two double bed room rather than a single King. We asked to change, and they upgraded us free of charge. The view we ended up with was breathtaking. The whole experience from beginning to end was wonderful. We can't wait to go back!
Reviewed by: A Yahoo! Contributor from on Jun 17 2009 great place, well worth the money The grounds are impeccable, the rooms are real nice and comfortable, the place is just a great hotel on the beach, nothing negative to say about it.
Reviewed by: A Yahoo! Contributor from on Mar 11 2009