Seneca Hotel
Elegant Seclusion
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WHAT I LIKED:
Reviewed by: A Yahoo! Contributor from on Aug 24 2009
Okay so I was not overwhemling impressed but I send 50-60 nights a yer on the road. However my room was clean, it is chic shabby. This is an old apartment building so base everything on that. The furniture is comfortable beds were great. Was in town for a trade show had 8 associates in the suite after the show and had tons of room. Other than needing a little TLC I thought it was great for the price paid and given what it is I rate it highly. Within walkking distance of many things on the Mile.
Reviewed by: J from on Mar 11 2009
I don't know if its because I paid a cheap price on orbitz or what but this hotel is HORRIBLE. I state IS because I'm currently on my first night here. I had to call down because I could hear the entertainment from the bar at 11 on a Thursday night, THEN i discovered I didn't have noisy neighbors, but my room is next to the laundry/BREAKROOM!. I called (@ 2 in the morning - I'm currently awake) to see if I could change rooms and the front desk person stated, "I'll make a note of it and see." OH, and the sheets are so cheap, I have to lay one of my tee-shirts over my pillow because they are so rough on my face. DO NOT USE THIS HOTEL.
Reviewed by: A Yahoo! Contributor from on Jan 23 2009
My best friend and I stayed Aug 12 & 13 and had a very pleasant stay. The hotel had a lot of charm and a touch of class. We had a deluxe room with a queen bed (which I believe is the smallest room you can get) and it was plenty of space for us. We were blown away by the fact that we had a full kitchen! Regular size fridge, mini stove/oven, microwave, sink, electric can opener, toaster, utensils, cookware, everything! The bathroom was a little small but enough to move around, yet quaint. The shower was huge. One of the soaps they leave is an almond and oatmeal face and body bar which is amazing. (You'll love it ladies!) The bed was comfy and I loved the pillows. The only down side was there were some untouched areas (some cobwebs) and a few minor cosmetic problems and the carpet was bunched up some in a few spots. It's a great deal and you CAN NOT beat the location, right next to the Hancock Building and about 2 blocks east of Michigan Avenue. We'll definitely be staying there again when I'm up to Chicago!
Reviewed by: Christina S from on Aug 16 2008
This was our third stay at the Seneca Hotel. We stayed from 4/30/2008 to 5/3/2008 and was extremely disappointed with the following: Room was run down and dirty. We were stuck in the elevator for approx 10 minutes, which seemed longer. Not even an apology. Staff was rude with an I don't care attitude. We had a suite however neither TV worked. The color kept fading in and out. One Remote control didn't have a battery. Dining area was so small that the chairs didn't fit. Waited a very long time for bell hop to bring our luggage and we almost missed our train. We will NEVER stay their again!
Reviewed by: A Yahoo! Contributor from on May 07 2008
My husband and I recently stayed 3 nights at The Seneca. Great hotel, friendly, quick, and efficient staff. Our room was basically an apartment: large bedroom with a California King bed; bathroom; seperate living room/dinig combo; full kitchen; 2 walk-in closets. It felt homey, and it was in a great location. All of this for $85 a night (we were in the off-season though). The restaurant downstairs is good for breakfast, and the 200 Culb downstairs is nice for a drink and some bar snacks a little later at night.
Reviewed by: A Yahoo! Contributor from on Jan 19 2008
This hotel is not a 4-star hotel but I was very impressed with the service and the room. My boyfriend and I booked a suite with a king-size bed and was very surprised to find that it was bigger than most apartments I've seen. We had a full kitchen stocked with dishes, fridge, microwave, stove, and dishwasher! A dining room, living room area, desk, and separate bedroom and bathroom. Also, 2 walkin closets and a coat closet. Not to mention, the location was absolutely excellent. There was a few drawbacks, the hotel is obviously a little weathered and could have used some updating in some areas but they try to keep it up as much as they could. The door was hard to open with the key provided, no easy security card access.
Reviewed by: A Yahoo! Contributor from on Sep 03 2007
I have stayed at many hotels in Chicago and The Seneca is by far the best for the money. We had a beautiful room although it is a bit small but when you are in Chicago who cares! The staff was very helpful. It is also a very quiet hotel. It is so close to everything. We used CTA transportation and the staff was helpful with route info. After reading many of the negative reviews I wasn't quite sure what to expect but this is a great hotel. We will definately stay here again!
Reviewed by: A Yahoo! Contributor from on Jul 17 2007
This place was a real jewel! Kitchen in every room, plenty of closet space, helpful staff with good sense of humor. And the location can't be beat: between Lakeshore Drive and Michigan Avenue, and right across the street from Watertower Shopping Mall. Four sisters-in-law (I was one) stayed there for three nights, ate breakfast in the coffee shop daily, pestered the front desk for all sorts of information--which they gladly gave, and generally enjoyed ourselves.
Reviewed by: Loralee from on May 29 2007
We were excited to stay in a suite in a downtown hotel for such a great price, but were very disappointed. While we understand that the hotel is 3-star and not 4-star, the service and room condition was very poor. Multiple light bulbs were out and the shower light fixture was broken with no cover and visible wires. Head-level cupboards in the kitchen would not stay closed, making walking in the kitchen hazardous. There were multiple holes in the much worn sheets and the heater in the bedroom was not working. While the kitchen was nice, there were no towels or napkins provided, making it difficult to actually cook and eat. As far as service, this seems to be an easy way to "pretend" to be 4-star, but the Seneca was not even close to 3-star. The staff was rude and not helpful. We were trying to locate a grocery store in the area and called the front desk multiple times to get different attendants. None of them knew of a grocery store in the area and made no attempt to find out. We were there on Easter weekend and when I called the front desk to find out if there were any stores open on Easter Sunday (I know, it's a silly question!), the attendant had no idea and - again - made no attempt to find out. If you valet park your car - which we did - expect to wait at least 15 minutes to have it brought around (not worth the $43 a night!). We tried to stay elsewhere on our 2nd night, but couldn't find another hotel with availability. The poor service and room condition definitely negated the advantage of the location and price and we will stay elsewhere on our next trip.
Reviewed by: A Yahoo! Contributor from on Apr 09 2007
Elegant Seclusion
Back to Seneca Hotel
WHAT I LIKED:
Reviewed by: A Yahoo! Contributor from on Aug 24 2009
Okay so I was not overwhemling impressed but I send 50-60 nights a yer on the road. However my room was clean, it is chic shabby. This is an old apartment building so base everything on that. The furniture is comfortable beds were great. Was in town for a trade show had 8 associates in the suite after the show and had tons of room. Other than needing a little TLC I thought it was great for the price paid and given what it is I rate it highly. Within walkking distance of many things on the Mile.
Reviewed by: J from on Mar 11 2009
I don't know if its because I paid a cheap price on orbitz or what but this hotel is HORRIBLE. I state IS because I'm currently on my first night here. I had to call down because I could hear the entertainment from the bar at 11 on a Thursday night, THEN i discovered I didn't have noisy neighbors, but my room is next to the laundry/BREAKROOM!. I called (@ 2 in the morning - I'm currently awake) to see if I could change rooms and the front desk person stated, "I'll make a note of it and see." OH, and the sheets are so cheap, I have to lay one of my tee-shirts over my pillow because they are so rough on my face. DO NOT USE THIS HOTEL.
Reviewed by: A Yahoo! Contributor from on Jan 23 2009
My best friend and I stayed Aug 12 & 13 and had a very pleasant stay. The hotel had a lot of charm and a touch of class. We had a deluxe room with a queen bed (which I believe is the smallest room you can get) and it was plenty of space for us. We were blown away by the fact that we had a full kitchen! Regular size fridge, mini stove/oven, microwave, sink, electric can opener, toaster, utensils, cookware, everything! The bathroom was a little small but enough to move around, yet quaint. The shower was huge. One of the soaps they leave is an almond and oatmeal face and body bar which is amazing. (You'll love it ladies!) The bed was comfy and I loved the pillows. The only down side was there were some untouched areas (some cobwebs) and a few minor cosmetic problems and the carpet was bunched up some in a few spots. It's a great deal and you CAN NOT beat the location, right next to the Hancock Building and about 2 blocks east of Michigan Avenue. We'll definitely be staying there again when I'm up to Chicago!
Reviewed by: Christina S from on Aug 16 2008
This was our third stay at the Seneca Hotel. We stayed from 4/30/2008 to 5/3/2008 and was extremely disappointed with the following: Room was run down and dirty. We were stuck in the elevator for approx 10 minutes, which seemed longer. Not even an apology. Staff was rude with an I don't care attitude. We had a suite however neither TV worked. The color kept fading in and out. One Remote control didn't have a battery. Dining area was so small that the chairs didn't fit. Waited a very long time for bell hop to bring our luggage and we almost missed our train. We will NEVER stay their again!
Reviewed by: A Yahoo! Contributor from on May 07 2008
My husband and I recently stayed 3 nights at The Seneca. Great hotel, friendly, quick, and efficient staff. Our room was basically an apartment: large bedroom with a California King bed; bathroom; seperate living room/dinig combo; full kitchen; 2 walk-in closets. It felt homey, and it was in a great location. All of this for $85 a night (we were in the off-season though). The restaurant downstairs is good for breakfast, and the 200 Culb downstairs is nice for a drink and some bar snacks a little later at night.
Reviewed by: A Yahoo! Contributor from on Jan 19 2008
This hotel is not a 4-star hotel but I was very impressed with the service and the room. My boyfriend and I booked a suite with a king-size bed and was very surprised to find that it was bigger than most apartments I've seen. We had a full kitchen stocked with dishes, fridge, microwave, stove, and dishwasher! A dining room, living room area, desk, and separate bedroom and bathroom. Also, 2 walkin closets and a coat closet. Not to mention, the location was absolutely excellent. There was a few drawbacks, the hotel is obviously a little weathered and could have used some updating in some areas but they try to keep it up as much as they could. The door was hard to open with the key provided, no easy security card access.
Reviewed by: A Yahoo! Contributor from on Sep 03 2007
I have stayed at many hotels in Chicago and The Seneca is by far the best for the money. We had a beautiful room although it is a bit small but when you are in Chicago who cares! The staff was very helpful. It is also a very quiet hotel. It is so close to everything. We used CTA transportation and the staff was helpful with route info. After reading many of the negative reviews I wasn't quite sure what to expect but this is a great hotel. We will definately stay here again!
Reviewed by: A Yahoo! Contributor from on Jul 17 2007
This place was a real jewel! Kitchen in every room, plenty of closet space, helpful staff with good sense of humor. And the location can't be beat: between Lakeshore Drive and Michigan Avenue, and right across the street from Watertower Shopping Mall. Four sisters-in-law (I was one) stayed there for three nights, ate breakfast in the coffee shop daily, pestered the front desk for all sorts of information--which they gladly gave, and generally enjoyed ourselves.
Reviewed by: Loralee from on May 29 2007
We were excited to stay in a suite in a downtown hotel for such a great price, but were very disappointed. While we understand that the hotel is 3-star and not 4-star, the service and room condition was very poor. Multiple light bulbs were out and the shower light fixture was broken with no cover and visible wires. Head-level cupboards in the kitchen would not stay closed, making walking in the kitchen hazardous. There were multiple holes in the much worn sheets and the heater in the bedroom was not working. While the kitchen was nice, there were no towels or napkins provided, making it difficult to actually cook and eat. As far as service, this seems to be an easy way to "pretend" to be 4-star, but the Seneca was not even close to 3-star. The staff was rude and not helpful. We were trying to locate a grocery store in the area and called the front desk multiple times to get different attendants. None of them knew of a grocery store in the area and made no attempt to find out. We were there on Easter weekend and when I called the front desk to find out if there were any stores open on Easter Sunday (I know, it's a silly question!), the attendant had no idea and - again - made no attempt to find out. If you valet park your car - which we did - expect to wait at least 15 minutes to have it brought around (not worth the $43 a night!). We tried to stay elsewhere on our 2nd night, but couldn't find another hotel with availability. The poor service and room condition definitely negated the advantage of the location and price and we will stay elsewhere on our next trip.
Reviewed by: A Yahoo! Contributor from on Apr 09 2007
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