Italian Haven
Phone: +1 310 278 1845
Fax: +1 310 360 1145
Email | Website | Map | add to Travel Bag (NEW)
Click here to call Dolce Vita (La) Toll Free
Make a Reservation
This place, a favorite with celebrities, has maintained its warm and intimate atmosphere over the years. La Dolce Vita is also known to be the best for North Italian Cuisine in Southern California. Fresh ingredients are used carefully to prepare the finest dishes available here. Entrees include broiled baby chicken with roasted garlic and rosemary and the vegetarians can try the 'eggplant siciliana'. Pastas are plentiful too.
http://travel.comfi.com/
http://www.visittampabay.com
TravelAlaska.com
M-Sa 5p-2aFour Seasons Resort The Biltmore Santa Barbara: Stay two nights, and receive the 3rd night FREE! www.SantaBarbaraCa.com/Partners
Reviewed by: Bob from New York, New York, USA on Dec 30, 2008
Appalling Experience with La Dolce Vita
I suffered an inexcusable experience with La Dolce Vita. I made a reservation almost 2 months in advance (52 days to be exact) to secure a dinner for my girlfriend’s birthday. I scheduled her birthday plans around this reservation which was to be the grand finale of the day. We flew into LA the night before and the first voicemail I received when we landed was that our reservation was canceled. I was immediately upset as this effectively left me no time to reserve a table at a more hospitable restaurant and, as a result, clearly ruined our birthday plans. I was confused why they would wait 51 days to call to tell me that my reservation was cancelled; do they not review their books regularly? Surely, it seems that accommodating confirmed reservations would be a priority at any quality restaurant, so I called for an explanation. Kim answered, I explained the above, and again she said our confirmed reservation was canceled. She offered no explanation as to why she waited until the last minute to notify me and offered no compensation in any form for their incompetence. Instead she said it was “a tough economy;” I was stunned by such a shameful cop-out. So, I asked to speak to a manager. The next minute or so was filled with a back and forth with the basic message that he would tell me the same thing and “has worked there for 40 years” (I guess somehow implying that he is above speaking to upset guests on the phone or spending time to alleviate customer concerns). I insisted on speaking with him and it was at this point that the true character of this restaurant was exposed. In one classless statement, Ruben said “there is nothing we will do for you, don’t call me again” and then hung up. Obviously, I was offended and now feel compelled to share my story with other would-be diners since the restaurant’s management does not care and would hear none of it. A simple google search reveals plenty of alternatives in the area. There is certainly no need to trust any important dates with La Dolce Vita.
Would you recommend this to a friend?
No
Why? / Why Not?
Appalling service, careless management.
