We were given a "One-Hour Surf Lesson" gift cert for our child. When we called to book it, we were told the rates had gone up and that we had to pay the difference. We had the wrong date down for our lesson and were told that we lost 100% of funds...they could care less about the customer. Don't bother with them.

We were given a "1-hour Surf Lesson" gift card for our daughter. When we went to redeem it, we were told that the rates changed and now we had to pay the difference. Daughter had a conflict the morning of the lesson...lost 100% of money...nice

I feel bad to the girl with the bad review. I think you should write to the owner herself, since she will make the final decision. I find this helpful in all situation when your dealing with company's you'll be surprised. I had an awesome time and made friends with other surf enthusiast. I have many boogie boarding experiences but it will never feel like it does when you actually catch a wave on a board. These people explain everything and they are very nice and encouraging.

I was signed up for their 2 day clinic program and I hurt myself on the first day of the class. I wanted to attend the second day on a different weekend and called in the morning to ask about it. The response I got is that I have to give 24 hour notice for this. I do not see how this is possible considering that I hurt myself at the end of the class on Saturday (around 4pm) and the next class is on Sunday 2pm!!. The lady told me that it is on their website. I did not sign up through the website so I did not see it and I do not remember if the policy was read to me over the phone.